Workforce of the Future: Optimizing Healthcare Delivery Through Technology and Teamwork (2026 AC Live)

Only available as part of a package

Learning Objectives:

Upon completion, participant will be able to describe the essential components of high performing, interdisciplinary healthcare teams—including communication norms, role clarity, and psychological safety—and explain how osteopathic principles support collaborative, whole person care.
Upon completion, participant will be able to analyze current healthcare workforce trends such as physician shortages, generational differences, and cultural diversity, and evaluate how these factors influence team dynamics and care delivery.
Upon completion, participant will be able to assess the impact of emerging technologies—including workflow automation, virtual care, and licensed AI—on clinical practice, and identify strategies for integrating these tools to enhance patient outcomes.

Pamela S. Goldman, DO, MHSA, FACOI

Senior Medical Director, Aetna/CVS Inc.

Philadelphia College of Osteopathic Medicine

Dr. Pamela Goldman is a board-certified Internist and a graduate of the Lake Erie College of Osteopathic Medicine (LECOM) in Erie, Pennsylvania. Her internship and residency in Internal Medicine were at the Frankford Health Care System (now known as Jefferson Northeast) in Philadelphia, Pennsylvania. Dr. Goldman completed a Master in Health Services Administration with LECOM School of Health Services Administration. She is currently Clinical Assistant Professor at the Philadelphia College of Osteopathic Medicine and Adjunct Professor at the LECOM School of Health Services Administration.

Professionally, Dr. Goldman worked as a Hospitalist – both employed and contracted, Academic Hospitalist, Attending Physician for an outpatient Internal Medicine Residency Clinic, Clinical Research Physician for clinical trials, and as Physician Advisor. Currently, Dr. Goldman is a Senior Medical Director for a major healthcare company. Prior professional leadership positions included Medical Director for the Hospital Medicine group at Aria Health-Jefferson NE Frankford Campus and Associate Chair and Interim Chair for the Division of Hospital Medicine at Einstein Medical Center in Philadelphia.

A dynamic speaker, Dr. Goldman presents to national and regional audiences on various topics pertaining to the business of medicine. She continues to teach residents in addition to being adjunct faculty for the LECOM MHSA and DHA programs.

Dr. Goldman has been in leadership positions within the osteopathic profession since medical school. She is an active member of the American College of Osteopathic Internists (ACOI) Practice Management/Professional Development Committee since 2014 and is a current ACOI board member. Dr. Goldman has served on several American Osteopathic Association (AOA) House of Delegates committees and was recognized by the AOA as a Guardian of the Profession, installed as a Fellow of the ACOI, and was an Einstein Healthcare Network Department of Medicine Outstanding Educator of the Year Nominee.